Business Company BAKR s.r.o., ID No.: 26725274, VAT No.: CZ26725274, with registered office at Třebohostická 564/9, 100 00, Prague 10, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert No. 89775, for the sale of goods via the online store located at the internet address https://www.tacticalproducts.cz
1. Introductory Provisions
1.1. These Terms and Conditions (hereinafter referred to as the “Terms and Conditions”) of the business company BAKR s.r.o., with registered office at Třebohostická 564/9, 100 00, Prague 10, registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, Insert No. 89775 (hereinafter referred to as the “Seller”), regulate the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the “Purchase Contract”) concluded between the Seller and another natural person acting as a consumer (hereinafter referred to as the “Buyer”) through the Seller’s internet store. The internet store is operated by the Seller at the internet address www.ftacticalproducts.cz via a web interface (hereinafter referred to as the “Web Interface of the Store”).
1.2. These Terms and Conditions do not apply to cases where a person intending to purchase goods from the Seller is not a consumer.
1.3. The subject of the Purchase Contract is the goods advertised on the Web Interface of the Store.
1.4. The provisions of these Terms and Conditions form an integral part of the Purchase Contract. Provisions deviating from these Terms and Conditions may be agreed in the Purchase Contract. Deviating arrangements in the Purchase Contract take precedence over the provisions of these Terms and Conditions.
1.5. The Seller may change or supplement the wording of these Terms and Conditions. This provision does not affect the rights and obligations arising during the validity of the previous version of the Terms and Conditions.
2. User Account
2.1. Based on the Buyer’s registration performed on the website, the Buyer may access their user interface. From their user interface, the Buyer may order goods (hereinafter referred to as the “User Account”). If the Web Interface of the Store allows it, the Buyer may also order goods without registration directly from the Web Interface of the Store.
2.2. When registering on the website and when ordering goods, the Buyer is obliged to provide all information correctly and truthfully. The Buyer is obliged to update any changes to the information provided in the User Account. The Seller considers all information provided by the Buyer in the User Account and when ordering goods to be correct.
2.3. Access to the User Account is secured by a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access their User Account and acknowledges that the Seller is not liable for any breach of this obligation by the Buyer.
2.4. The Buyer is not entitled to allow third parties to use their User Account.
2.5. The contract is concluded in the Czech language. If a translation of the contract text is required for the Buyer’s needs, the interpretation of the terms in the event of a dispute shall be governed by the Czech version of the contract.
2.6. The Buyer acknowledges that the User Account may not be available continuously, especially with regard to necessary maintenance of the Seller’s hardware and software equipment, or necessary maintenance of third-party hardware and software equipment.
2.7. The Seller may cancel the User Account, particularly if the Buyer has not used their User Account for a long time or if the Buyer has breached their obligations under the Purchase Contract (including these Terms and Conditions).
3. Conclusion of the Purchase Contract
3.1. The offer for the sale of goods placed on the Web Interface of the Store is of an informative nature and the Seller is not obliged to conclude a Purchase Contract regarding such goods. The provisions of § 1732 para. 2 of Act No. 89/2012 Coll., the Civil Code, shall not apply.
3.2. The Web Interface of the Store contains a list of goods offered by the Seller for sale, including the prices of the individual goods offered. The prices of the offered goods are stated both excluding and including value added tax and all related fees (the amount may subsequently be increased depending on the payment and delivery method chosen by the Buyer). The offer for the sale of goods and the prices of such goods remain valid for as long as they are displayed on the Web Interface of the Store. This provision does not limit the Seller’s right to conclude a Purchase Contract under individually agreed conditions.
3.3. The Web Interface of the Store also contains information on the costs associated with packaging and delivery of the goods. Information on the costs associated with packaging and delivery of the goods stated in the Web Interface of the Store applies only to cases where the goods are delivered within the territory of the Czech Republic.
3.4. To order goods, the Buyer fills in the order form on the Web Interface of the Store. The order form contains in particular information about:
- the ordered goods (the Buyer “places” the ordered goods into the electronic shopping cart of the Web Interface of the Store);
- the method of payment for the purchase price of the goods;
- the requested method of delivery of the ordered goods;
- the costs associated with the delivery of the goods.
(hereinafter referred to as the “Order”).
3.5. Before sending the Order, the Buyer is allowed to check and change the data they have entered into the Order, including with regard to the Buyer’s ability to detect and correct errors made when entering data into the Order. The Buyer sends the Order to the Seller by clicking the “Buy” button or a button with similar meaning. The data provided in the Order is considered correct by the Seller. After receiving the Order, the Seller confirms receipt of the Order to the Buyer via e-mail.
3.6. By sending the Order, the Buyer confirms that they have familiarized themselves with these Terms and Conditions.
3.7. The Seller is always entitled, depending on the nature of the Order (quantity of goods, purchase price amount, expected shipping costs), to ask the Buyer for additional confirmation of the Order (for example, in writing or by telephone).
3.8. If the Seller does not notify the Buyer via e-mail within 7 working days from the date of sending the Order that the Purchase Contract has not been concluded, the contractual relationship between the Seller and the Buyer arises upon delivery of the confirmation of receipt of the Order, which the Seller sends to the Buyer by e-mail to the e-mail address provided by the Buyer in the Order.
3.9. The Buyer acknowledges that the Seller is not obliged to conclude a Purchase Contract with them, particularly if the Buyer has previously breached the Purchase Contract (including these Terms and Conditions), has repeatedly withdrawn from it without reason, or if the goods are not in stock or an incorrect price is listed.
3.10. The Buyer agrees to the use of distance communication means when concluding the Purchase Contract. The costs incurred by the Buyer when using distance communication means in connection with the conclusion of the Purchase Contract (internet connection costs, telephone call costs) shall be borne by the Buyer themselves.
3.11. The Seller informs the Buyer that:
- the costs of distance communication means do not differ from the basic rate in the sense that the Seller does not charge any fees for the use of distance communication; however, the Buyer is obliged to pay the costs of delivery of the goods in accordance with the Purchase Contract and these Terms and Conditions.
- unless expressly stated otherwise in these Terms and Conditions or in the Purchase Contract, the Seller requires payment of the purchase price no later than upon receipt of the goods.
- the prices of goods and services are stated both including and excluding VAT, including all fees prescribed by law. The costs of packaging and delivery of the goods vary depending on the chosen method and provider of delivery and the method of payment.
- in the event of withdrawal from the contract, the Buyer shall bear the costs associated with returning the goods, and if the contract was concluded by means of distance communication, the costs of returning the goods if the goods cannot be returned by the usual postal route due to their nature.
4. Price of Goods and Payment Terms
4.1. The Buyer shall pay the price of the goods under the Purchase Contract to the Seller using the following methods:
- cashless payment via a payment gateway linked directly in the Web Interface of the Store;
- cashless bank transfer to the Seller’s account, which will be communicated to the Buyer via e-mail along with further payment instructions;
- cash on delivery at the place specified by the Buyer in the Order.
4.2. Together with the purchase price, the Buyer is obliged to pay the Seller the costs associated with packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price hereinafter also includes the costs associated with packaging and delivery of the goods.
4.3. In the case of cash on delivery, the purchase price is due upon receipt of the goods. In the case of cashless payment by bank transfer to the Seller’s account, the purchase price is due within 7 days from the conclusion of the contract – until full payment of the purchase price, the Seller is not obliged to dispatch the goods.
4.4. In the case of cashless payment by bank transfer, the Buyer is obliged to state the variable symbol of payment provided by the Seller when making the payment. The Buyer’s obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the Seller’s account with the correct variable symbol.
4.5. The Seller is always entitled to require payment of the full purchase price before dispatching the goods to the Buyer.
4.6. Any discounts on the price of goods provided by the Seller to the Buyer cannot be combined with each other.
4.7. If it is customary in business relations or if so stipulated by generally binding legal regulations, the Seller shall issue a tax document – invoice – to the Buyer regarding payments made on the basis of the Purchase Contract. The Seller is a value added tax payer. The Seller shall issue the tax document – invoice – to the Buyer after payment of the price of the goods and send it in electronic form to the Buyer’s electronic address.
5. Withdrawal from the Purchase Contract by the Buyer
5.1. The Buyer – consumer has the right, in accordance with § 1829 para. 1 of Act No. 89/2012 Coll., the Civil Code, to withdraw from the contract without giving any reason within 14 days:
- from the date of receipt of the goods, in the case of a purchase contract;
- from the date of receipt of the last delivery of goods, in the case of a contract whose subject is several types of goods or delivery of several parts;
- from the date of receipt of the first delivery of goods, in the case of a contract whose subject is regular delivery of goods.
5.2. If the subject of the Purchase Contract is the Seller’s obligation to supply digital content, the Buyer may not withdraw from such a contract if the digital content was not supplied on a tangible medium and was supplied with the Buyer’s prior explicit consent before the expiry of the withdrawal period.
5.3. The Seller enables the Buyer to withdraw by completing and sending the sample withdrawal form on the website, and the Seller shall confirm receipt of the withdrawal to the Buyer without undue delay in text form. The sample form is displayed to the Buyer after clicking on the link “sample form” in the first sentence of this paragraph.
5.4. If the Buyer withdraws from the contract, they are obliged to return the received goods to the Seller at their own expense. Until then, the Seller is not obliged to return the received financial consideration and the Buyer bears the risk of damage to the goods. The Buyer undertakes to make every effort to return the goods including its documentation in the condition in which it was received. The Buyer bears the risk of damage to the goods until the Seller takes it back.
5.5. If the Buyer – consumer received any extra performance from the Seller in connection with the conclusion of the contract from which they are withdrawing (e.g. a discount on the next purchase, a gift, etc.), such extra performance is provided under a resolutory condition and the Buyer loses the right and claim to the extra performance upon withdrawal from the contract and is obliged to return it if possible. Otherwise, the Buyer shall compensate the Seller for damages or surrender unjust enrichment. The Seller is entitled to offset these claims against the obligation to return the purchase price.
5.6. In the event of withdrawal from the contract, the Seller shall return the monetary funds received from the Buyer within 14 days from the Buyer’s withdrawal from the Purchase Contract, using the same method and the same payment method as the Seller received from the Buyer. The Seller is also entitled to return the performance provided by the Buyer in another way, provided the Buyer agrees and no additional costs are incurred by the Buyer. The Seller is not obliged to return the monetary funds to the Buyer before the Buyer hands over the goods or proves that the goods have been sent to the Seller.
5.7. If the Buyer chose a method of delivery of the goods other than the cheapest one offered by the Seller, the Seller shall return the costs of delivery of the goods to the Buyer in the amount corresponding to the cheapest offered method of delivery.
5.8. The Buyer acknowledges that they are not entitled to withdraw from contracts specified in § 1837 of Act No. 89/2012 Coll., the Civil Code.
6. Transport and Delivery of Goods
6.1. If the method of transport is agreed based on a special request of the Buyer, the Buyer bears the risk and any additional costs associated with this method of transport.
6.2. If the Seller is obliged under the Purchase Contract to deliver the goods to the place specified by the Buyer in the Order, the Buyer is obliged to take over the goods upon delivery.
6.3. If it is necessary to deliver the goods repeatedly or in a different way than stated in the Order due to reasons on the Buyer’s side, the Buyer is obliged to pay the costs associated with repeated delivery of the goods, or the costs associated with another method of delivery.
6.4. Upon receipt of the goods from the carrier, the Buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, to notify the carrier immediately. If the packaging is found to be damaged indicating unauthorized entry into the shipment, the Buyer does not have to accept the shipment from the carrier. By signing the delivery note (or any other document of similar meaning), the Buyer confirms that the packaging of the shipment containing the goods has not been damaged.
7. Rights from Defective Performance
7.1. The rights and obligations of the contracting parties regarding rights from defective performance are governed by the relevant generally binding regulations (in particular the provisions of § 1914 to 1925, § 2099 to 2117 and § 2161 to 2174 of Act No. 89/2012 Coll., the Civil Code).
7.2. The Seller is liable to the Buyer that the goods are free from defects upon receipt. In particular, the Seller is liable to the Buyer that at the time the Buyer took over the goods:
- the goods have the properties agreed by the parties, and in the absence of an agreement, such properties as the Seller or the manufacturer described or which the Buyer expected with regard to the nature of the goods and based on the advertising carried out by them;
- the goods are fit for the purpose for which the Seller states they are to be used or for which goods of this kind are usually used;
- the goods correspond in quality or design to the agreed sample or model, if the quality or design was determined according to the agreed sample or model;
- the goods are in the corresponding quantity, measure or weight;
- the goods comply with the requirements of legal regulations.
7.3. If defective performance constitutes a material breach of the contract, the Buyer has the right to:
- removal of the defect by delivery of new defect-free goods or delivery of the missing goods;
- removal of the defect by repair of the goods;
- a reasonable discount from the purchase price;
- withdrawal from the contract.
7.4. If defective performance constitutes a non-material breach of the contract, the Buyer has the right to:
- removal of the defect;
- a reasonable discount from the purchase price.
7.5. The Buyer shall inform the Seller of the right they have chosen when notifying the defect, or without undue delay after notifying the defect. If the Buyer does not choose their right in time, they shall have the rights as in the case of a non-material breach of the contract.
7.6. By a quality guarantee, the Seller undertakes to the Buyer that the goods will be fit for use for the usual purpose or will retain their usual properties for a certain period of time. The same effect is also produced by stating the warranty period or shelf life of the goods on the packaging or in advertising. The Seller provides a quality guarantee to the Buyer only if it has been expressly agreed in the Purchase Contract.
7.7. The Buyer is entitled to exercise the right from a defect that occurs in consumer goods within twenty-four months from receipt.
7.8. The Buyer exercises the rights arising from the Seller’s liability for defects, including the Seller’s warranty liability, in writing at the address of the Seller’s registered office. The moment of filing a complaint is considered to be the moment when the Seller received the complained goods from the Buyer together with the notification of the defect.
7.9. Further rights and obligations of the parties relating to the Seller’s liability for defects may be regulated by the Seller’s complaints procedure.
8. Other Rights and Obligations of the Contracting Parties
8.1. The Buyer acquires ownership of the goods by paying the full purchase price of the goods. The risk of damage to the goods passes to the Buyer at the moment of conclusion of the Purchase Contract.
8.2. The Buyer acknowledges that the software and other components forming the Web Interface of the Store (including photographs of the offered goods) are protected by copyright. The Buyer undertakes not to perform any activity that could enable them or third parties to unauthorizedly interfere with or use the software or other components forming the Web Interface of the Store.
8.3. The Buyer is not entitled to use mechanisms, software or other procedures when using the Web Interface of the Store that could have a negative impact on the operation of the Web Interface of the Store. The Web Interface of the Store may be used only to the extent that does not infringe the rights of other customers of the Seller and is in accordance with its intended purpose.
8.4. The Seller is not bound by any codes of conduct in relation to the Buyer within the meaning of the Civil Code.
8.5. The Buyer acknowledges that the Seller is not liable for errors arising as a result of third-party interventions into the website or as a result of the use of the website contrary to its intended purpose.
9. Personal Data Protection and Sending of Commercial Communications
9.1. Based on the concluded Purchase Contract, personal data of Buyers (hereinafter also referred to as “Personal Data”) is processed.
9.2. Personal Data is processed only for the purposes of fulfilling the contract and, if the Buyer has given consent, also for marketing purposes.
9.3. Personal Data may be provided to the following third parties:
- external accountants;
- auditors;
- external law firms;
- persons providing server, web, cloud or IT services, or business partners of the Seller.
9.4. Personal Data will not be provided to third parties from countries outside the EU and EEA.
9.5. Personal Data will be processed for the duration of the Contract or for the period necessary to fulfil archiving obligations under applicable legal regulations, but for a maximum of 10 years from its termination.
9.6. In accordance with personal data protection regulations, the Buyer has the following rights:
- Right of Access to Personal Data – meaning the right to request confirmation at any time whether Personal Data concerning them is or is not being processed, and if so, for what purposes, to what extent, to whom it is made available, how long it will be processed, whether they have the right to rectification, erasure, restriction of processing or to object, from where the Personal Data was obtained, and whether automated decision-making, including possible profiling, occurs on the basis of the processing of Personal Data. They also have the right to obtain a copy of their Personal Data, whereby the first provision is free of charge; a reasonable fee for administrative costs may be charged for further provision.
- Right to Rectification of Personal Data – meaning the possibility to request rectification or completion of Personal Data if they are inaccurate or incomplete.
- Right to Erasure of Personal Data – meaning that Personal Data must be erased if (i) they are no longer necessary for the purposes for which they were collected or otherwise processed, (ii) consent is withdrawn and there is no other legal ground for processing, (iii) an objection to processing is raised and there are no overriding legitimate grounds for processing, (iv) the processing is unlawful, or (v) it is required by legal obligation.
- Right to Restriction of processing of Personal Data – meaning that until disputed issues regarding the processing of Personal Data are resolved, specifically if (i) the accuracy of the Personal Data is contested, (ii) the processing is unlawful but instead of erasure only restriction of processing is requested, (iii) the contracting party no longer needs the Personal Data for the purposes of processing, or (iv) an objection to processing has been raised, the other contracting party may only store the Personal Data and further processing is conditional on consent or necessary for the establishment, exercise or defence of legal claims.
- Right to Data Portability – meaning that the data subject has the right to receive their Personal Data, which they provided to the other contracting party with consent for processing or for the purposes of performance of the contract, in a structured, commonly used and machine-readable format, and, if technically feasible, to have these data transmitted to another controller.
- Right to Object to the processing of Personal Data – meaning the possibility to file a written or electronic objection against the processing of Personal Data.
9.7. All rights listed in the previous paragraph may be exercised either in writing by registered letter sent to the address of the registered office or electronically to the e-mail address tactical@bakr.cz.
9.8. The data subject has the right to lodge a complaint regarding the processing of Personal Data with the Office for Personal Data Protection at www.uoou.cz.
9.9. The provision of personal data is required because it is necessary for the performance of obligations under the contract, or its provision is required by law. Failure to provide the data may result in the contract not being concluded.
9.10. No automated decision-making or profiling occurs on the basis of the processed Personal Data.
10. Delivery
10.1. Unless otherwise agreed, all correspondence relating to the Purchase Contract must be delivered to the other contracting party in writing, either by electronic mail, in person or by registered mail through a postal service operator. The Buyer is usually delivered to the e-mail address stated in their User Account or the e-mail address provided when ordering the goods.
10.2. A message is deemed delivered:
- in the case of delivery by electronic mail, at the moment of its receipt on the incoming mail server; the integrity of messages sent by electronic mail may be ensured by a certificate;
- in the case of delivery in person or through a postal service operator, upon acceptance of the consignment by the addressee;
- in the case of delivery in person or through a postal service operator, also by refusal to accept the consignment if the addressee (or a person authorized to accept it on their behalf) refuses to accept the consignment.
11. Final Provisions
11.1. If the relationship related to the use of the website or the legal relationship established by the Purchase Contract contains an international (foreign) element, the parties agree that the relationship shall be governed by Czech law. This does not affect the rights of the Buyer arising from generally binding legal regulations.
11.2. The Seller is entitled to sell goods on the basis of a trade license. Trade inspection is carried out within its competence by the relevant trade licensing office. The Czech Trade Inspection Authority performs, within the defined scope, among other things, supervision over compliance with Act No. 634/1992 Coll., on Consumer Protection. Any dispute between the Seller and the Buyer may be resolved out of court through the Czech Trade Inspection Authority as the out-of-court dispute resolution body.
11.3. If any provision of these Terms and Conditions is or becomes invalid or ineffective, it shall be replaced by a provision whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision does not affect the validity of the other provisions.
11.4. The Purchase Contract including these Terms and Conditions is archived by the Seller in electronic form and is not accessible.
11.5. Contact details of the Seller: BAKR s.r.o. Třebohostická 564/9, 100 00, Prague
E-mail: tactical@bakr.cz Phone: +420 603 881 959
In Prague on 12 November 2025
BAKR s.r.o.
